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Director of User Experience

Position Summary

At Brainshark, our team delivers market-leading products that enable our business customers’ sales organizations achieve sales mastery. As such, you will be responsible for the vision and design of user experiences that cut across the breath of Brainshark functionality for training, coaching and content authoring. You will be responsible for user research and design that results in the next generation learning platform that drives success for the world’s leading sales organizations. You'll find startup-like scrum teams, consumer-style innovation, and the opportunity to deliver great experiences to millions of business end-users. Sound like you? Bring your A-game, your desire to lead a design-driven culture, and build experiences that improve our customers' ability to sell smarter, sell better and sell more effectively.



  • Reinforce a design-driven culture that leverages the best product, technology and innovative talent
  • Influence and compellingly communicate the Brainshark UX vision to a wide variety of key stakeholders
  • Build strong partnerships across disciplines, such as Design, Product, Engineering, and Marketing
  • Drive a collaborative user research process to create a vision for all products
  • Evangelize new interface guidelines and design patterns
  • Recruit, nurture and retain best-in-class talent



  • 8+ years of experience designing and delivering products in cross-functional teams 
  • 3+ years of management experience
  • A strong passion for managing and mentoring designers
  • Deep understanding of user-centered design methods and best practices - and you’re always looking to improve on your process
  • The ability to thrive in a fast-paced, collaborative, agile environment, while also leading process improvement efforts
  • Self-motivated, a good communicator, and able to balance great design with meeting short deadlines
  • Experience using analytics, user research and other approaches to help make decisions and iterate on the product
  • Constant drive to stay up-to-date with the latest industry news and developments.
  • Expert knowledge of design tools such as Sketch, PhotoShop, Illustrator
  • Proficiency with JavaScript, HTML, CSS and other UI/Web technologies
  • Proven experience with implementing enterprise software solutions and effectively managing teams
  • BA/BS or MA/MS in design related field, or equivalent experience


About Brainshark:

Brainshark sales readiness software equips businesses with the training, coaching and content creation capabilities to achieve sales mastery and outsell the competition.

With Brainshark, companies can: prepare sales teams with on-demand training that accelerates onboarding and keeps reps up-to-speed; validate readiness with sales coaching that ensures reps master your message; and empower sales organizations with rich, dynamic content that can be created quickly and accessed anywhere.

Thousands of companies – including more than half of the Fortune 100 – rely on Brainshark to identify and close performance gaps, and get better results from their sales enablement initiatives. Learn more at

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