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Custom Development Project Manager

Job Summary

Brainshark is looking for a technical Project Manager to add to their Custom Development team.  This position is responsible for planning, managing and delivering custom development projects.


Primary Responsibilities

  • Development and execution of comprehensive project plans to ensure the effective and efficient delivery of custom projects.
  • Help set and guide the strategy for each project per customer objectives.  This involves working closely with management, custom developers and other internal departments.
  • Managing and tracking budgets.
  • Allocate and oversee both internal and external resources to ensure that projects are completed within committed time, scope and budget.
  • Implement and supervise the utilization of standard tools, methodologies and technical procedures to ensure quality engagements and adherence to best practices.
  • Prepare status reports, and measurements for monitoring of overall project performance.
  • Meet with clients to discuss their project expectations and deliverables.
  • Helps drive and set department standards related to custom Engagements.


Knowledge, Skill and Ability

  • Ability to lead technical projects by gathering technical, business, user, and functional requirements.
  • Adaptability and flexibility including ability to manage deadline pressure, ambiguity and change.
  • Ability to lead, and work well in a team environment.
  • Able to communicate clearly to both technical and non-technical audiences in writing and verbally.
  • Can author and understand functional specifications.
  • Ability to manage risks, resources, clients.
  • End User understanding of standard technology concepts (UX considerations, user workflows)
  • Ability to model test plans and conduct testing from an end-user perspective.


Background, Experience and Education

  • Bachelor’s degree or higher
  • 3-5 years of experience in a technical customer facing role
  • Familiarity with project management systems.
  • Candidate for PMP certification


Other Requirements

  • Occasional travel required


About Brainshark:

Brainshark sales readiness software equips businesses with the training, coaching and content authoring capabilities to achieve sales mastery and outsell the competition.

With Brainshark, companies can: prepare sales teams with on-demand training that accelerates onboarding and keeps reps up-to-speed; validate readiness with sales coaching that ensures reps master your message; and empower sales organizations with rich, dynamic content that can be created quickly and accessed anywhere.

Thousands of companies – including more than half of the Fortune 100 – rely on Brainshark to identify and close performance gaps, and get better results from their sales enablement initiatives. Learn more at

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